BOOK AN APPOINTMENT WITH AN IT SPECIALIST TODAY

Convert a User Mailbox to a Shared Mailbox in Microsoft 365

How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365

After converting your regular mailbox to a shared mailbox in Microsoft 365, you retain all your existing calendars and email. The only difference is that it will be visible to several people. You can convert your shared mailbox back to private in the future. It promotes teamwork and convenience.

How to Convert a User Mailbox to a Shared Mailbox in Microsoft 365

Some of the most important things to know when converting from user mailbox to shared mailbox include:

  • The user mailbox you wish to convert must have a license -assigned to it before you can convert it to a shared mailbox. If it does not, you may not find the option to convert it. If you removed the license, add it back first. You can remove it back later.
  • Do not delete your old user’s account as you will need it to anchor your shared mailbox
  • With a shared mailbox, you can enjoy up to 500GB of data without a license. If you want more data, you must have a license assigned.

You can convert regular mailbox to shared mailbox by following these steps:

  1. Find the Admin option after logging in to your Microsoft 365 account
  2. Find the option ‘Active Users’ under the Admin option
  3. Choose the user you wish to convert and click on the option ‘Mail Settings’
  4. Click ‘Convert to shared mailbox.’
  5. Click ‘Convert’ to finish the process

Using the Exchange Admin Center

  1. Find the option ‘Exchange Admin Center
  2. Click on the option ‘Recipients’ and then ‘Mailboxes.’
  3. Find the user mailbox and select ‘Convert’ under ‘Convert to shared mailbox.’
  4. If the mailbox is less than 50GB, remove the license from the user. Stop paying for it, but do not delete your user’s account. If you are converting it for a previous employee, check to ensure that they have no other way of logging in.

Converting the Mailbox of Deleted User

If you wish to convert the mailbox of a deleted user, follow these steps to complete the process:

  1. Restore the deleted account
  2. Ensure that it has an assigned Microsoft 365 license
  3. Reset the password and wait for the mailbox to be created again
  4. Convert it to a shared mailbox and remove the license from the user mailbox
  5. Start adding members

Converting a Shared Mailbox to a Regular Mailbox

You can convert your shared mailbox back to a regular mailbox by following these steps:

  1. Login to your account as admin and find the Microsoft 365 Admin Center
  2. Click ‘Exchange’
  3. Find the options ‘Recipients’ and then ‘Shared’
  4. Click on the shared mailbox
  5. Click ‘Convert’
  6. Click ‘Convert to regular mailbox.’
  7. You will receive a warning message asking for confirmation.
  8. Click ‘Yes’

You must assign a license for the mailbox after conversion. You must also reset the password. The conversion can take a lot of time. When it is done, you will receive a completion message. Click ‘Close.’

After signing into Microsoft 365 again, you will find all the data from your shared mailbox.

In conclusion, Microsoft 365 is great for both regular and shared mailboxes. They all have unique features and benefits. A shared mailbox is an inbox type that allows you and other members of your team to send and receive emails from a similar address. It is a great option for companies that wish to promote teamwork. Since all members can respond to emails in the address, sharing work is easy.

If you wish to switch from user to shared mailbox, you can complete the process in a few simple steps. During the migration process, your data remains secure and integrated.

More Like This

AA22-216A: 2021 Top Malware Strains

Original release date: August 4, 2022 Summary Immediate Actions You Can Take Now to Protect Against Malware: • Patch all systems and prioritize patching known exploited vulnerabilities. • Enforce multifactor authentication (MFA). • Secure Remote Desktop Protocol (RDP) and other risky services. • Make offline backups of your data. • Provide end-user awareness and training …

AA22-216A: 2021 Top Malware Strains Read More »

Read More

Small Business Guide To Microsoft Azure Virtual Desktop

Small Business Guide To Microsoft Azure Virtual Desktop The business world is becoming increasingly digital. Since the COVID-19 pandemic began, many companies have moved into work-from-home situations, which has made remote and hybrid working environments more desirable and commonplace for workers across the country. The modern workforce is more flexible and mobile than ever, and …

Small Business Guide To Microsoft Azure Virtual Desktop Read More »

Read More

AA22-187A: North Korean State-Sponsored Cyber Actors Use Maui Ransomware to Target the Healthcare and Public Health Sector

Original release date: July 6, 2022 Summary The Federal Bureau of Investigation (FBI), Cybersecurity and Infrastructure Security Agency (CISA), and the Department of the Treasury (Treasury) are releasing this joint Cybersecurity Advisory (CSA) to provide information on Maui ransomware, which has been used by North Korean state-sponsored cyber actors since at least May 2021 to …

AA22-187A: North Korean State-Sponsored Cyber Actors Use Maui Ransomware to Target the Healthcare and Public Health Sector Read More »

Read More

AA22-181A: #StopRansomware: MedusaLocker

Original release date: June 30, 2022 Summary Actions to take today to mitigate cyber threats from ransomware: • Prioritize remediating known exploited vulnerabilities. • Train users to recognize and report phishing attempts. • Enable and enforce multifactor authentication. Note: this joint Cybersecurity Advisory (CSA) is part of an ongoing #StopRansomware effort to publish advisories for …

AA22-181A: #StopRansomware: MedusaLocker Read More »

Read More

AA22-174A: Malicious Cyber Actors Continue to Exploit Log4Shell in VMware Horizon Systems

Original release date: June 23, 2022 Summary Actions to take today: • Install fixed builds, updating all affected VMware Horizon and UAG systems to the latest versions. If updates or workarounds were not promptly applied following VMware’s release of updates for Log4Shell in December 2021, treat all affected VMware systems as compromised. • Minimize the …

AA22-174A: Malicious Cyber Actors Continue to Exploit Log4Shell in VMware Horizon Systems Read More »

Read More

AA22-158A: People’s Republic of China State-Sponsored Cyber Actors Exploit Network Providers and Devices

Original release date: June 7, 2022 Summary Best Practices • Apply patches as soon as possible • Disable unnecessary ports and protocols • Replace end-of-life infrastructure • Implement a centralized patch management system This joint Cybersecurity Advisory describes the ways in which People’s Republic of China (PRC) state-sponsored cyber actors continue to exploit publicly known …

AA22-158A: People’s Republic of China State-Sponsored Cyber Actors Exploit Network Providers and Devices Read More »

Read More